ECF Live FAQ

Who Can I Bring?

Infants?

Yes.  

Infants are welcome. If you plan on bringing a baby with you to the event, please send an email to events@ecommercefuel.com so that we can make arrangements.

Spouses & Significant Others?

Yes; ticket required. 

A limited number of tickets are available HERE.

Business Partners & Guests? 

They can only attend if they are members of ECF. If they’d like to apply for membership, please have them sign up HERE.

Ticketing Questions

Tickets are sold out, what are my options? 

We have a waitlist you can sign up for here. And yes, people get in from the wait list every year, so just make sure you monitor your inbox because that’s how we let you know if a spot becomes available.

My plans have changed and I need to cancel. Do I get a refund? 

You must cancel by February 1, 2023 for a full refund. Email events@ecommercefuel.com.

The Hotel

Carpooling to the hotel

Forum member Dwight Schumann organizes a spreadsheet to help people coordinate rides. It’s actually a fun way to meet some new people. We’ll post a link to the forum once the sheet is active.

Sometimes the online booking system has issues, so please email us (events@ecommercefuel.com) if you aren’t able to book through the link. If rooms are sold out, we can also add you to the hotel waitlist.

Does it matter if I stay at the event hotel? 

It’s your best option for ease of running into cool people, attending the sessions, and having an easy, carefree experience. Even the biggest extroverts in the group sometimes like to take a short break in their hotel room in the middle of the day.

Staying at the ECF Live hotel also means that we can provide a better event to you. You have a built-in advocate with the hotel should you encounter any issues or need help with arrangements. ECF spends a lot of money with the hotel, so they have a big incentive to keep us happy. In addition, the number of hotel rooms we utilize directly affects how much the hotel charges us for event space, meals and more. That, in turn, affects the event cost and experience for you.

Hotels seem expensive this year

Yes, hotels are more expensive everywhere right now. We have negotiated a really competitive rate for a top-notch hotel in San Diego.

I’d love to share a hotel room with an ECF member

Quite a few people do that. Check out the forum where people start posting about finding a roommate.

New Members

It’s my first ECF Live and I feel lost

We have gathered some insider tips from our members for a great first-time experience: 

  • Stay at the event hotel 
  • Sign up for dinner groups
  • Watch your inbox for event emails
  • Subscribe to forum posts about ECF Live
  • Post any questions you have on the forum. 
  • Pace yourself; there’s a nightly social every night. 🙂 
  • Stay for the entire event.

Sponsors

I know or am someone who would like to sponsor/partner with ECF for ECF Live

Awesome. We partner with sponsors who are a great fit for our community. Their participation allows us to add a little extra magic to the event and keep costs lower for you. Please have them visit this page for more information and next steps.

Presentations & Breakouts

How can I be considered for a presentation or breakout session? 

We’ll be posting a form for you to submit your proposals shortly and will post it in the forums as well.

We allow all attendees to vote on which Breakout Presentations they would like to hear most at ECF Live. 

I have an idea for a killer speaker at ECF Live

We’re all ears. Send us your ideas at events@ecommercefuel.com. Please also note that we start planning each ECF Live over a year in advance, so we do not always have slots available for the current year.

Will presentations be recorded?

We record all keynotes and post them online about a month after ECF Live has concluded. Breakout sessions are not recorded.